{"id":10270,"date":"2023-06-16T13:08:36","date_gmt":"2023-06-16T11:08:36","guid":{"rendered":"https:\/\/dmd2.com\/faq\/"},"modified":"2025-05-15T15:11:10","modified_gmt":"2025-05-15T13:11:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Questions fr\u00e9quentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Vous trouverez ici les r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t<\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\u00c0 propos de la nouvelle image de marque de DMD2<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
J'ai un abonnement en cours. Dois-je faire quelque chose?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Votre abonnement ou vos contrats continuent sans changement, la communication passe par DMD2.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
J'\u00e9coute actuellement sur mon smartphone\/tablette. Comment puis-je passer \u00e0 DMD2 Music?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Apr\u00e8s une mise \u00e0 jour, les apps apparaissent dans un nouveau look, avec les m\u00eames fonctionnalit\u00e9s qu’auparavant.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
Est-ce que je peux aussi \u00e9couter les nouveaux canaux?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Avec les abonnements Professional et Premium Plus, vous avez toujours acc\u00e8s \u00e0 tous les canaux, y compris les nouveaux.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Vers l'offre DMD2 Music <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
Est-ce que je peux aussi \u00e9couter les nouveaux canaux?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Avec les abonnements Professional et Premium Plus, vous avez toujours acc\u00e8s \u00e0 tous les canaux, y compris les nouveaux. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
SONOS Meldung: \"Durchsuchen der Musikdateien nicht m\u00f6glich\"<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Nous recevons de temps en temps des messages d’erreur de la part d’utilisateurs de \u00ab Sonos \u00bb qui voient s’afficher l’erreur \u00ab Impossible de parcourir les fichiers musicaux \u00bb.
Dans la plupart des cas, ces \u00e9tablissements utilisent encore une ancienne version du Sonos Controller (S1).<\/p>\n

Nos canaux ainsi que la m\u00e9thode d’authentification sont certes sans erreur, mais Sonos lui-m\u00eame ne prend plus en charge certains services sur les anciens contr\u00f4leurs.<\/p>\n

Que puis-je faire ?
Utiliser le contr\u00f4leur actuel sur une tablette\/un t\u00e9l\u00e9phone portable<\/strong>. Le contr\u00f4leur sur Mac\/Windows ne prend g\u00e9n\u00e9ralement pas (plus) en charge notre service. Le site https:\/\/play.sonos.com<\/a> propose d\u00e9sormais un contr\u00f4leur bas\u00e9 sur le web<\/strong>, qui vous permet \u00e9galement d’utiliser tous nos canaux. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Vers l'offre DMD2 Spots <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
Je souhaite maintenant utiliser des annonces personnalis\u00e9es. Que dois-je faire?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Contactez-nous<\/a> pour que nous puissions r\u00e9pondre au mieux \u00e0 vos besoins.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Questions fr\u00e9quentes Vous trouverez ici les r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es. FAQ \u00c0 propos de la nouvelle image de marque de DMD2 J’ai un abonnement en cours. Dois-je faire quelque chose? Votre abonnement ou vos contrats continuent sans changement, la communication passe par DMD2. J’\u00e9coute actuellement sur mon smartphone\/tablette. Comment puis-je passer […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10270","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ<\/title>\n<meta name=\"description\" content=\"FAQ %\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"FAQ %\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"DMD2 \u2013 Hintergrundmusik f\u00fcr Unternehmen\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DMD2AG\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-15T13:11:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png\" \/>\n\t<meta property=\"og:image:width\" content=\"874\" \/>\n\t<meta property=\"og:image:height\" content=\"248\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@dmd2\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/\",\"url\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/\",\"name\":\"FAQ\",\"isPartOf\":{\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png\",\"datePublished\":\"2023-06-16T11:08:36+00:00\",\"dateModified\":\"2025-05-15T13:11:10+00:00\",\"description\":\"FAQ %\",\"breadcrumb\":{\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#primaryimage\",\"url\":\"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png\",\"contentUrl\":\"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/#website\",\"url\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/\",\"name\":\"DMD2 - Technology & Emotion, Hintergrundmusik f\u00fcr Unternehmen\",\"description\":\"GEMA-freie und lizenzierte Musikl\u00f6sungen f\u00fcr Ihr Restaurant, Hotel, Studio, Shop, oder Filiale. Instore Audio, Playlists individuell erstellt. Jetzt gratis testen!\",\"publisher\":{\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/#organization\",\"name\":\"DMD2\",\"url\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png\",\"contentUrl\":\"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png\",\"width\":874,\"height\":248,\"caption\":\"DMD2\"},\"image\":{\"@id\":\"https:\/\/dmd2dev.smartkmu.com\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/DMD2AG\",\"https:\/\/x.com\/dmd2\",\"https:\/\/www.instagram.com\/dmd2__\",\"https:\/\/www.linkedin.com\/company\/digitalmediadistribution\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ","description":"FAQ %","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/","og_locale":"fr_FR","og_type":"article","og_title":"FAQ","og_description":"FAQ %","og_url":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/","og_site_name":"DMD2 \u2013 Hintergrundmusik f\u00fcr Unternehmen","article_publisher":"https:\/\/www.facebook.com\/DMD2AG","article_modified_time":"2025-05-15T13:11:10+00:00","og_image":[{"width":874,"height":248,"url":"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@dmd2","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/","url":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/","name":"FAQ","isPartOf":{"@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#primaryimage"},"image":{"@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png","datePublished":"2023-06-16T11:08:36+00:00","dateModified":"2025-05-15T13:11:10+00:00","description":"FAQ %","breadcrumb":{"@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#primaryimage","url":"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png","contentUrl":"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png"},{"@type":"BreadcrumbList","@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/dmd2dev.smartkmu.com\/fr\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/#website","url":"https:\/\/dmd2dev.smartkmu.com\/fr\/","name":"DMD2 - Technology & Emotion, Hintergrundmusik f\u00fcr Unternehmen","description":"GEMA-freie und lizenzierte Musikl\u00f6sungen f\u00fcr Ihr Restaurant, Hotel, Studio, Shop, oder Filiale. Instore Audio, Playlists individuell erstellt. Jetzt gratis testen!","publisher":{"@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dmd2dev.smartkmu.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/#organization","name":"DMD2","url":"https:\/\/dmd2dev.smartkmu.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png","contentUrl":"https:\/\/dmd2dev.smartkmu.com\/wp-content\/uploads\/2023\/05\/logo_technology-emotion.png","width":874,"height":248,"caption":"DMD2"},"image":{"@id":"https:\/\/dmd2dev.smartkmu.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DMD2AG","https:\/\/x.com\/dmd2","https:\/\/www.instagram.com\/dmd2__","https:\/\/www.linkedin.com\/company\/digitalmediadistribution\/"]}]}},"_links":{"self":[{"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/pages\/10270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/comments?post=10270"}],"version-history":[{"count":2,"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/pages\/10270\/revisions"}],"predecessor-version":[{"id":17504,"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/pages\/10270\/revisions\/17504"}],"wp:attachment":[{"href":"https:\/\/dmd2dev.smartkmu.com\/fr\/wp-json\/wp\/v2\/media?parent=10270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}